SHIPMENTS AND DELIVERIES
ONLINE SHOPPING
Buying in our online shop is very simple, you only have to choose the articles you are interested in, add them to the shopping basket and process the order, using the payment method you prefer. Of course, when you buy at www.thekidspaperclub.com we guarantee maximum security in your payment and data confidentiality. All payment transactions will be made through a secure server, which guarantees the total confidentiality of your credit card details. This data is encrypted at all times, it is not stored on our servers.
PRICE
All our prices are in Euros and include VAT for sales within the European Community. The only extra cost that will be applied are the shipping costs, depending on the area in which you are located. All prices in our shop are subject to change. Offers are valid until the date indicated or while stocks last.
PAYMENT
Payment for your purchases can be made with your credit card, using Paypal or by bank transfer. If you wish to pay by bank transfer, you will receive an email confirming your order after you have made your purchase. In this email you will find the amount and an order number that you will have to put in the concept of the transfer.
SHIPPING
Shipping costs are applied to the total amount of your purchase and vary according to the area where you are located. Below are the countries we currently ship to and their associated costs:
- Spain (Peninsula and Balearic Islands): Free. Delivery between 24 and 72 working hours. For shipments to the Canary Islands, Ceuta, Melilla and Gibraltar, please check hola@thekidspaperclub.com
- Portugal (Peninsula): Free of charge. Delivery between 24 and 72 working hours. For shipments to Portugal (Islands), check hola@thekidspaperclub.com
- Europe and International: Consult hola@thekidspaperclub.com
Occasionally, shipments to countries outside the EU may incur additional taxes and duties, which in any case will be the responsibility of the buyer. We undertake to make the necessary arrangements and prepare the necessary documentation for the corresponding customs clearance.
EXCHANGES AND RETURNS
You can exchange or return your order. The shipping costs generated by exchanges and returns are borne by the customer, unless it is a defective or wrong product, for which we apologise. Please send us an email to hola@thekidspaperclub.com and we will try to resolve it as quickly as possible.
You have 10 days from when the order arrives to make changes or returns, as long as the product is in perfect condition and unused.
CANCELLATION OF ORDERS
If you wish to cancel your order, please send us an email to hola@thekidspaperclub.com with the order number and the reason. We will proceed to cancel it as long as the order has not yet been shipped, in which case the customer must send back the package covering the cost of that shipment.